Last updated: March 28, 2025
At Shenzhen Linen Life Textile Co., Ltd. (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our products and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
- Information We Collect We may collect the following types of information:
a) Personal Information When you contact us, create an account, or place an order, we may collect:
Name
Company name
Email address
Phone number
Shipping/billing address
Payment details (processed via secure third-party systems)
b) Non-Personal Information IP address
Browser type and version
Referring website
Pages visited and time spent on the site
Cookies and analytics data
- How We Use Your Information We use your information to:
Process orders and inquiries
Communicate with you regarding your order or our products
Provide customer service and support
Improve our website performance and user experience
Send promotional emails (only with your consent)
Ensure compliance with legal requirements
- Cookies & Tracking Technologies We use cookies and similar technologies to enhance user experience and track website traffic. You may choose to disable cookies through your browser settings, but some features of the site may not function properly.
- How We Protect Your Information We implement a range of physical, electronic, and managerial measures to protect your personal information from unauthorized access, disclosure, or misuse. Sensitive data such as payment information is processed through encrypted channels using secure third-party gateways.
- Disclosure to Third Parties We do not sell, trade, or rent your personal information to others. We may share your information with trusted service providers (e.g., logistics, payment processors) only to the extent necessary to fulfill orders and services. All such third parties are required to maintain the confidentiality of your information.
- Your Data Rights You have the right to:
Access the personal data we hold about you
Correct inaccurate or outdated data
Request deletion of your personal data (where applicable)
Withdraw consent for marketing emails at any time
To exercise these rights, please contact us at the details provided below.
- Data Retention We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including compliance with legal, accounting, or reporting requirements.
- International Users Our website is accessible worldwide. By using our services, you acknowledge that your data may be transferred to and processed in China or other countries with different data protection laws than your own jurisdiction.
- Policy Updates We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review it periodically.
- Contact Us If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 jenny@linenschina.com 📞 +86 135 5488 2980 (whatsapp/wechat) 🏢 Shenzhen Linen Life Textile Co., Ltd.,